Privacy Policy

 

At 4Busy LLC, operators of 4Busy.com, your privacy is of utmost importance to us. This Privacy Policy outlines our commitment to safeguarding your personal information and details how we collect, use, and protect the data we receive from you. By using our services, you consent to the practices described in this policy. We encourage you to review the full Privacy Policy to understand how your information is handled.

 

We believe in transparency, and this policy is designed to provide you with clear and comprehensive information about your privacy rights and our data practices. If you have any questions or concerns regarding our privacy practices, please don’t hesitate to contact us. Your privacy is a top priority, and we are committed to maintaining the trust you place in us when using our services.

 

Thank you for choosing 4Busy.com. Your privacy is in safe hands.

 

Privacy Policy Contents

 

 

Privacy Policy

Effective Date: 25 September 2023

 

1. Introduction

Welcome to 4Busy.com (the “Website”), operated by 4Busy LLC (“we,” “us,” “our”). At 4Busy LLC, we are committed to protecting the privacy of our customers, whether they are residential, commercial, or Airbnb clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our laundry and dry cleaning services (collectively, the “Services”).

By accessing or using our Website and Services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Website or Services.

This Privacy Policy is designed to help you understand:

The types of information we collect and how it is used.
How we share your information.
Your rights and choices regarding your personal information.
How we protect your information.
Important information for California residents.
How to contact us with questions or concerns.
Please take a moment to review this Privacy Policy carefully. If you have any questions or concerns about our privacy practices, you can contact us at support@4Busy.com.

Your use of our Website and Services is subject to this Privacy Policy and our [Terms of Service]( https://4busy.com/terms-of-use/).

 

2. Information We Collect

At 4Busy LLC, we collect and process various types of information, including personal information, to provide and improve our laundry and dry cleaning services to residential, commercial, and Airbnb customers in the areas published on our website.

2.1 Types of Information

We may collect the following types of information:

Personal Information: This includes information such as your name, address, email address, phone number, and payment information. We collect this information when you create an account, place an order, or contact us for support.
Laundry Preferences: To provide tailored laundry services, we collect information about your laundry preferences, such as fabric care instructions, detergent choices (unscented or scented), fabric softener preferences, and the use of bleach (yes or no).
Transactional Information: We collect transaction details related to your orders, including the items you submit for laundry and dry cleaning, order history, payment information, and delivery information.
Usage and Log Data: When you visit our Website or use our Services, we may automatically collect information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

2.2 Information You Provide

We collect information you voluntarily provide to us, including when you:

Create an account on our Website.
Place an order for laundry and dry cleaning services.
Contact our customer support team.
Participate in surveys, promotions, or contests.
Interact with us on social media platforms.

2.3 Information We Automatically Collect

We use cookies and similar tracking technologies to collect certain information automatically when you visit our Website. Please refer to our [Cookie Policy] Section 5 of this document for more details on how we use cookies.

2.4 How We Use Your Information

We use the information we collect for various purposes, including to:

Provide and improve our laundry and dry cleaning services.
Process your orders and payments.
Communicate with you about your orders and account.
Personalize your laundry preferences.
Send marketing and promotional materials, in accordance with your preferences.
Monitor and analyze the usage of our Website and Services.
Ensure the security and integrity of our Website and Services.
Comply with legal obligations.

3. How We Use Your Information

3.1 Purpose of Data Processing

At 4Busy LLC, we use the information collected from our customers and users for various purposes related to our laundry and dry-cleaning services. These purposes include but are not limited to:

Providing and managing our laundry and dry-cleaning services, including order processing, scheduling, and delivery.
Personalizing and improving your experience on 4Busy.com, such as tailoring service recommendations and user preferences.
Communicating with you about your orders, account information, and updates related to our services.
Processing payments and providing invoices.
Conducting data analysis, research, and improving the quality of our services.
Complying with legal and regulatory obligations.
Sending marketing and promotional communications, where permitted by law and with your consent.

3.2 Legal Bases for Processing

We process your personal information based on various legal grounds, including:

Contractual Necessity: To fulfill our contractual obligations when you use our services, such as processing orders and payments.
Legitimate Interests: Pursuing our legitimate interests in improving and enhancing our services, ensuring the security of our platform, and marketing our services.
Consent: Where you have provided your explicit consent for specific processing activities, such as receiving marketing communications.
Legal Compliance: To comply with legal and regulatory requirements.

3.3 Marketing and Promotional Communications

We may use your contact information, with your consent, to send you marketing and promotional communications about our services, special offers, and updates. You have the right to withdraw your consent or opt-out of such communications at any time by following the instructions provided in the communication or by contacting us directly.

4. How We Share Your Information

4.1 Sharing Within 4Busy LLC

At 4Busy LLC, we prioritize the protection of your personal information. However, to efficiently provide our services, we may share your information within our company, including:

Service Fulfillment: Our team members responsible for order processing, laundry and dry-cleaning services, and customer support may access your information to fulfill your service requests and address any inquiries or concerns you may have.

4.2 Sharing with Service Providers

We engage trusted third-party service providers to assist in the delivery of our services. These service providers may have access to your information, but they are contractually obligated to use it solely for the purpose of providing services to 4Busy LLC. Examples of such service providers include:

Delivery Partners: We share your address and contact information with our delivery partners to ensure your orders are delivered promptly and efficiently.

4.3 Legal Requirements and Protection

We may disclose your information when required by law or to protect our rights, privacy, safety, or property, as well as that of our users and the public. Such disclosures may include responding to legal requests, enforcing our terms and policies, and investigating potential violations.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be among the assets transferred. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

4.5 Aggregated and Anonymized Data


We may also share aggregated and anonymized data that does not personally identify you but provides insights into the use of our services and trends among our users.

4.6 Your Consent

We will not share your personal information with third parties for marketing purposes without your explicit consent.

5. Cookies Policy

5.1 What Are Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

5.2 How We Use Cookies

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

To enable certain functions of the Service
To provide analytics
To store your preferences
To enable advertisements delivery, including behavioral advertising

5.3 Your Choices Regarding Cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

5.4 More Information About Cookies


You can learn more about cookies and the following third-party websites:

AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
 

6. Your Choices and Control Over Your Information

6.1 Accessing and Updating Your Information

You may have the right to access and update some of the personal information we hold about you. You can review and change your personal information by contacting us using the contact information provided below.

6.2 Opting Out of Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6.3 Cookies and Tracking Technologies

As outlined in our Cookies Policy (Section 5), you have the choice to manage your cookie preferences through your web browser settings. Please refer to Section 5 for detailed information on how to control cookies.

6.4 Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required by law. When we no longer require your personal information for such purposes, we will delete or anonymize it.

6.5 Changes to Your Information

You are responsible for ensuring that the information you provide to us remains accurate and up-to-date. Please inform us of any changes to or inaccuracies in your personal information.

6.6 Deleting Your Account

You can delete your account by contacting us using the contact information provided below. If you choose to delete your account, please note that some personal information may still be retained for legal, financial, or administrative reasons.

6.7 Contact Us

If you have any questions about your personal information or this Privacy Policy, or if you wish to exercise your rights under applicable privacy laws, please contact us at: support@4Busy.com

 

7. Data Security

7.1 Security Measures

We are committed to maintaining the security of your personal information. We implement and maintain appropriate technical, physical, and administrative measures to protect the confidentiality, integrity, and availability of your data. These measures include but are not limited to encryption, access controls, and regular security assessments.

8. Children’s Privacy

8.1 Compliance with Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information. If you believe we may have collected information from a child under 13, please contact us using the information provided in Section 10 (Contact Us).

9. Changes to this Privacy Policy

9.1 Notification of Changes

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes by posting the updated Privacy Policy on our website and updating the “Effective Date” at the end of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

10.1 Contact Information

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, you can contact us using the following information:

email: support@4Busy.com

Phone: +1(341)-209-0252

10.2 Questions and Concerns

If you have any questions or concerns about our privacy practices or your personal information, please feel free to contact us. We will respond to your inquiries promptly and work to resolve any issues in accordance with applicable privacy laws.

11. Effective Date

This Privacy Policy is effective as of 25 September 2023. Any changes or updates to this policy will be reflected in a revised “Effective Date.”

12. Additional Disclosures for California Residents

12.1 California Shine the Light Law

California residents may request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided in Section 10 (Contact Us).

12.2 California Consumer Privacy Act (CCPA) Disclosures

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). For more information about your CCPA rights and how to exercise them, please refer to Section 6 (Your Choices and Control Over Your Information) of this Privacy Policy.